Not Trackable?

**kikilives** · February 2nd, 2006, 01:53 AM

Has anyone ever seen this on one of their AG orders? I made a replacement part order back in early December and one of the item was backordered until early January then it was backordered again until 1/31. I kinda forgot about it but was checkingout some old orders last night and noticed it now says shipped/not trackable? When it was backordered it actually said available and I did call CS about it a few weeks ago and they said it was just a hard item to get.

GreyMyst · February 2nd, 2006, 01:56 AM

All the "not trackable" things I've gotten were small things that AG sent out via the Postal Service instead of UPS.

**kikilives** · February 2nd, 2006, 02:03 AM

Thanks, I usually get an e-mail with a tracking number so I was surprised to see it had shipped and I hadn't been notified. Also the CS I spoke to couldn't really explain it.

**dolllover** · February 2nd, 2006, 02:08 AM

I know that AG Club items are marked "not trackable" when you go to the Order Status to look at the information.

**jrtmom3274** · February 2nd, 2006, 02:11 AM

When I've had those in the past, they've been replacement parts or club charms, and they're delivered by the postal service. They're usually here pretty quickly too, which is a big plus!